When contracts live apart from sales, HR and operations
Many teams handle contracts in email, PDF folders and separate signing tools. That works with a few agreements — but quickly creates uncertainty about status, version and who should act next.
Contract work is not just about storing documents. It is about giving each agreement a flow: from draft and approval to signing, follow-up and renewal — clearly linked to the customer, tasks or relationship it belongs to.
When sales uses CRM, HR uses its own templates and purchasing keeps suppliers elsewhere, it becomes hard to track status, follow-up and lead updates — especially without automation.