E-mail (IMAP/SMTP)

Your mailbox in CRM — any provider

Connect your email via IMAP and SMTP to Foundbase and send mail from your own address directly from leads and deals — whether you use a domain host or another provider.

All integrations

IMAP/SMTP: domain email in CRM regardless of provider

Not every business uses Gmail or Microsoft 365. Many run domain-based mail via IMAP and SMTP — and still want to send sales email from CRM without changing provider.

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Works with your existing mailbox

IMAP/SMTP fits domain-based mail and providers without a dedicated OAuth integration — so CRM email does not require Gmail or Outlook.

Send from your own address in sales flow

Customers receive mail from the address they know — sent directly from Foundbase CRM with the relationship as starting point.

Conversations collected on the contact

Sales email is tied to leads and deals. Pipeline, follow-up and next steps stay visible for the whole team.

Fewer tools in daily work

Write and send mail from CRM without switching to webmail or a desktop client — less friction and clearer overview.

IMAP/SMTP when OAuth is not the option

Not every business uses Gmail or Microsoft 365. Many run domain-based mail via IMAP and SMTP — and still want to send sales email from CRM without changing provider.

Foundbase supports IMAP/SMTP so you can connect your mailbox and send from your own address directly from leads and deals. The conversation follows the relationship in CRM — not a loose inbox.

That delivers the same value as OAuth email integrations: better overview, shared history and less manual copying between mail and pipeline — with the mail setup you already have.

As part of Foundbase, IMAP/SMTP mail can connect to tasks, contracts and budget — so communication becomes the start of a connected workflow, not an isolated send.

IMAP/SMTP email with send-from-own-address

Connect mailbox via IMAP and SMTPSend mail from own address in CRMIndependent of Gmail and OutlookConversations linked to leads and dealsShared history for the teamPart of Foundbase sales flow

Domain email without Google or Microsoft

When company mail runs via IMAP/SMTP at a local host or own server — still sales mail from CRM.

Classic company mail at local provider

The business connects info@company.com via IMAP/SMTP and sends sales mail from CRM without switching to Gmail or Outlook.

Budget domain email

A smaller business with basic domain email gets the same CRM mail flow as larger teams — from own address, logged on the relationship.

Agency with many client domains

Consultants connect each employee mailbox and send customer email from the right domain directly from deal or lead.

No vendor lock-in on mail

IT wants to avoid Google/Microsoft-only — IMAP/SMTP enables CRM mail regardless of hosting choice so sales is not blocked by mail policy.

Other email integrations in Foundbase

Businesses on own mail servers or niche providers may also use Gmail or Outlook — other email integrations.

Domain email via IMAP — CRM mail without Google or Microsoft

Businesses with domain email use Foundbase to send sales mail from CRM — with dialogue and pipeline together.

“I have been looking for the right functional and user-friendly tool that can help with everything from project management, financial management, sales work, etc. The answer to this is Foundbase.”

“Foundbase has become my go-to tool for creating structure and focus in my workday. It shows me which tasks matter most today and gives me peace of mind because I know exactly what to sit down and start on.”

“What helped us most was the CRM and AI import. We imported more than 1,000 leads automatically, which made the overall onboarding process fast and smooth.”

IMAP/SMTP integration: company mail in Foundbase CRM

When IMAP/SMTP is the right choice

Many businesses use mail on their own domain via hosting providers. Here IMAP/SMTP is often the path to linking mailbox and CRM — without migrating to Gmail or Microsoft.

Foundbase lets you send sales email from the address customers know — directly in the CRM flow with pipeline and follow-up together.

That suits teams who want fewer tools but do not want to change their existing mail setup.

Common challenges with domain email and CRM

Sales dialogue happens in webmail or a desktop client while CRM lives separately. History is not shared automatically between colleagues.

Manual copying from CRM to mail takes time and creates gaps in follow-up — especially when several sellers work the same customer.

Pipeline and actual email exchange live apart, so next steps do not always reflect the real conversation.

How IMAP/SMTP works in Foundbase

You connect your mailbox with IMAP and SMTP settings. Then you can send from your own address directly from leads and deals in CRM.

Mail work connects to pipeline, follow-ups and contracts in the same platform — regardless of mail provider.

The integration is one part of Foundbase's approach: a simple business platform with connected workflow and fewer parallel systems.

Practical tips for IMAP/SMTP and CRM

Use correct server settings from your mail provider — that ensures stable sending from CRM.

Send sales mail from the relationship in CRM so history follows the contact and deal.

Keep ownership and follow-up updated in the pipeline after meaningful email exchange.

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Ready for CRM email via IMAP/SMTP?

Connect your mailbox to Foundbase and send sales mail from your own address — regardless of provider.

Frequently asked questions about IMAP/SMTP integration

IMAP/SMTP fits most domain-based mail setups — including hosting providers where you configure incoming and outgoing servers manually.

Yes. Foundbase sends via your configured SMTP account, so the recipient sees mail from the address they know.

Gmail and Outlook use OAuth for easy connection. IMAP/SMTP is for mail setups without dedicated OAuth — with the same ability to send from CRM.

Yes. Email integrations including IMAP/SMTP are available on the Growth plan.

Yes. Each team member can connect their own mailbox — so sender and ownership in CRM stay correct.